Return Policy

15 Days Return Policy

At Lakzan, we want you to shop with complete confidence. If you are not fully satisfied with your purchase, you may request a return within 15 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be in its original condition
• All original packaging, tags, and accessories must be included
• Proof of purchase or order confirmation is required
• Customized or made-to-order items are not eligible for return unless damaged or defective

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with clear photos/videos of the issue. We will arrange a replacement or refund accordingly.

Return Process

• Contact our customer support team with your order details
• Once approved, return instructions will be shared
• After inspection, your refund or exchange will be processed

Refunds

• Approved refunds will be issued to the original payment method
• Shipping charges are non-refundable unless the return is due to our error
• Refund processing times may vary depending on your payment provider

For any refund or return queries, please reach out to us at info@lakzan.com